Frequently Asked Questions

  • At Sunflower Haven Wellness, we aim to make therapy as accessible as possible. We understand that paying for therapy can be a concern, and we offer a variety of options to help with payment. Here's what you need to know:

    Insurance:
    We are happy to work with some major insurance providers. However, coverage can vary depending on your plan and provider.

    Please note that depending on your insurance billing is handled by either Alma or Headway which your therapist will inform you of!

    We accept the following insurances:

    • Aetna

    • Blue Cross Blue Shield

    • United Health Care/Optum

    • Virginia Medicaid (limited client)

    • Sentara Health

    If we don’t directly work with your insurer, we can provide you with a detailed receipt, known as a "superbill," that you may submit to your insurance company for reimbursement.

    Verification:
    We encourage you to contact your insurance provider directly to verify coverage for mental health services before your first appointment. If you need assistance with this process, don’t hesitate to reach out—we’re happy to guide you

  • Unfortunately, we are only taking self-pay for couples counseling due to the nature of support needed in this area of therapy as well as insurance not covering this concern.

    Rates for couples counseling is $200 per session and there is no sliding scale option for this support.

    If you would like to discuss this further, please feel free to reach out.

  • Our standard rates are:

    50-minute individual sessions: $150

    50-minute relationship sessions: $200

    please note: shorter or longer sessions may be available at different pricing

    Questions to ask your insurance company:

    • Do I have out-of-network benefits to see a LPC?

    • What percentage do you cover?

    • Is preauthorization required in order to submit an out-of-network claim?

    • What is the deductible, and how much of the deductible have I met?

    • How many sessions are covered and within what time period?

    • What forms do I need to submit to qualify for reimbursement?

    • Are telehealth sessions covered in the same ways as in person sessions?

    If we don't accept your insurance, or if you prefer not to use insurance, we offer sliding scale fees based on your financial situation which we can discuss during our consult call.

  • Here at Sunflower Haven Wellness, we want to break down those additional therapy fees so you can feel more at ease on your wellness journey.

    When requesting therapy documents, it's important to know that some providers may charge a fee for copying and processing your records.

    What Are Additional Therapy Fees?

    These fees can vary by provider and type of service, but they typically include things like:

    • Extended Sessions: If you find yourself diving deep into a discussion and need more time, some therapists offer extended sessions for an additional fee.

    • Specialized Services: Certain therapies, like art or couples therapy, might come with a higher price tag due to the specialized training and materials involved.

    • Cancellation/No Show Fees: If life gets hectic and you need to cancel a session, be sure to let your therapist know before 24 hours or you will be charged $100 (no show), and $75 (late cancellation).

    • Documentation Requests: $50 an hour - This fee covers administrative costs such as staff time, copying, and mailing.

  • Our practice is primarily virtual at this time allowing you to access support from the comfort of your home or any private space.


    Our sessions take place via a secure video conferencing platform that complies with HIPAA regulations to ensure your privacy. Once you schedule an appointment, you will receive a link to join your session at the designated time.

    While virtual sessions are convenient it is important that you are physically located in the state your therapist is licensed in.

    If virtual doesn’t fit your needs, please let us know as we do have limited in person options in Alexandria, Virginia.

  • We will start with a quick 15-minute chat to make sure we're the right fit. If the fit feels right (think of therapy like dating, if the vibes are off, don’t force it), we will then discuss scheduling our intake session, paperwork needs and payment.

  • Your first session is an opportunity for you and your therapist to get to know each other. You will discuss your reasons for seeking therapy, your goals, and any concerns you may have. Your therapist will ask questions about your background, mental health history, and what you hope to achieve. This session helps build rapport and establish a treatment plan tailored to your needs.

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